Posted by: Carl Surgey | 15 July 2020

Inviting candidates to rebook their driving test

We recently told you that we’d contact critical workers and practical car test candidates in England whose tests were put on hold due to coronavirus to ask them to choose a new test date and time.

We will send emails out:

  • on 15 July to critical workers in England, Scotland and Wales who had a test booked during lockdown 
  • from 16 July to candidates in England whose practical car test was put on hold due to lockdown

Both emails will include a link to book a new test date as the candidate booking system remains closed.

This link will only work for people who have been invited to rebook their test.

When we email candidates whose tests were put on hold due to lockdown, we’ll initially invite around 10,000 each day, split in batches to spread out demand on the service.

All available appointments will be shown on the online service. Do not contact our customer service centre as they will not be able to book any alternative test slots.

Making sure your pupils are ready

It’s important that you speak to your pupils before they rebook their tests to make sure:

  • they are ready to take their test
  • you are available to take them

As examiners will only be at test centres when they have a test booked, we have increased the minimum notice period for booking a test from 60 minutes to 10 hours.

Wearing a face covering

All candidates must wear a face covering when taking their driving test, unless they have a good reason not to. This includes if:

  • they have a physical or mental illness or impairment, or a disability that means they cannot put on, wear or remove a face covering
  • putting on, wearing or removing a face covering would cause them severe distress

When they arrange their test, they’ll need to say if there’s a good reason they cannot wear a face covering. The email will tell them how to do this.

What your pupils can expect when taking their test

We’ve published guidance on GOV.UK about what your pupils can expect on the day of their test.

We will update you on rebooking practical car tests in Scotland and Wales in line with the devolved administrations’ guidance.


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